IT Support Services

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 - Remote Helpdesk Support (During Business Hours)
- Basic Software Updates
- Device Monitoring (Up to 5 Devices)
- Email Support 

 - 24/7 Remote Support
- On-Site Support (2 Visits/Month)
- Patch Management & Security Updates
- Network Monitoring (Up to 10 Devices)
- Email & Cloud Support 

 - 24/7 Priority Support
- 5 On-Site Visits
- Advanced Security Monitoring
- Backup & Disaster Recovery
- Full Network Management (Up to 25 Devices) 

 Immediate troubleshooting for network, server, or software issues. 

 Technician visit for setup, troubleshooting, or repairs. 

 Thorough security scan and removal of malicious software. 

 Recover lost or deleted files from hard drives or cloud backups. 

  Configuration of PCs, laptops, printers, or other hardware. 

- Setup & configuration of 1 Wi-Fi router

- Secure network configuration (SSID & passwords)
- Basic firewall settings for security

- Device connection for up to 5 users
- Speed optimization & basic troubleshooting
- Estimated time: 1-2 hours 

- Installation & configuration of up to 2 access points
- Secure business-grade network setup (SSID/VLANs)
- Advanced firewall configuration & security hardening
- Guest network & bandwidth management
- Optimization for 10-25 users
- Estimated time: 3-5 hours 

- Custom Wi-Fi design for large spaces or multiple floors
- Installation & setup of 3+ access points (APs)
- VLAN segmentation for guest & business traffic
- Enterprise firewall configuration for maximum security
- Advanced performance tuning & interference mitigation
- Support for 25+ users
- Estimated time: 5+ hours 

- Additional Wi-Fi Access Point Installation – $249 per AP

- Firewall Security Optimization – $199
- Network Cabling & Hardware Installation – Custom Quote